Effective Date: 21/7/2023

Thank you for choosing Mahanidhi Creations for your garment purchases. We aim to provide excellent products and services to our customers. This Payment Refund Policy outlines the terms and conditions under which payment refunds will be processed. Please read this policy carefully before making any purchase.

1. Eligibility for Payment Refund

1.1. This Payment Refund Policy applies to all purchases made on the Mahanidhi Creations website.

1.2. Refunds will be issued only for eligible cases where the customer is entitled to a refund as per the terms and conditions stated below.

2. Refundable Scenarios

2.1. Cancellation of Order: If you wish to cancel your order before it has been processed and shipped, you are eligible for a full refund.

2.2. Non-Delivery of Products: In the event that you do not receive your purchased product within a reasonable time frame, you may request a refund.

2.3. Product Unavailability: If the product you ordered is out of stock or no longer available, we will refund your payment in full.

2.4. Double Payment: If your payment was processed twice for the same order, please notify us immediately. We will initiate a refund for the duplicate transaction.

3. Non-Refundable Scenarios

3.1. Change of Mind: We do not issue refunds for purchases based on a change of mind or preference.

3.2. Damaged Products: Refunds for damaged products are covered under our Return and Refund Policy, not this Payment Refund Policy.

3.3. Customer Error: If you provide incorrect shipping details or any other incorrect information that leads to issues with your order, we will not be responsible for the non-delivery or any associated refund.

4. Refund Process

4.1. To request a refund, please contact our customer support team at prithvi.r1952@gmail.com or 7001555193/ 8670674716/ 9749028112/ 7384517658. You must provide your order details, the reason for the refund request, and any relevant information that could help expedite the process.

4.2. Once we receive your refund request and verify its eligibility, we will process your refund within 7 days.

4.3. Refunds will be issued using the original payment method used during the original purchase. If the original payment method is not available, we will discuss alternative options with you.

5. Contact Us

If you have any questions or concerns about our Payment Refund Policy, please contact us at prithvi.r1952@gmail.com or 7001555193/ 8670674716/ 9749028112/ 7384517658. Our customer support team will be happy to assist you.

This Payment Refund Policy forms an integral part of our Terms of Service and should be read in conjunction with it.

Mahanidhi Creations

Holding No.- E/203/1, College Para,

Near Gyan Bharti School, Raniganj -713347,

Paschim Burdwan, West Bengal, India

Website: http://www.mahanidhicreations.com

Customer Support Email: prithvi.r1952@gmail.com

Customer Support Phone Number: 7001555193/ 8670674716/ 9749028112/ 7384517658